Celebrating 55 Years of Automotive and Customer Service Excellence

Author: Marina Darling

Photos Stephen Wild

 

 

For a family owned and operated car dealership, Taylor AutoMall, and owner, Jason Taylor, taking care of customers and their cars to the highest degree is a top priority. The dealership is celebrating 55 years of business this year and is excited to celebrate the recent expansion of their business. Due to increased demand Taylor AutoMall has moved all of their Certified Pre-Owned operations to the newly acquired property next door located at 1010 Centennial Drive, next to Taylor AutoMall across from Costco.

Taylor AutoMall is a General Motors franchise with over 300 new Chevrolet, Buick, GMC and Cadillac vehicles available at all times. In addition to new vehicles they also actively stock and sell Certified Pre-Owned vehicles, which enables them to sell all makes and models. No matter what type of used vehicle you are in the market for, Taylor AutoMall can help you find it.

Interestingly, the history of Taylor AutoMall and the new Certified Pre-Owned building are intertwined. “We’re the same business, we’ve just grown,” Jason says. The story of the building dates back to 1992, when General Motors and Taylor’s also had the Saturn franchise as a component of their business. The Taylor family built and opened the current Certified Pre-Owned building to house the dealership. Between 2008-10, the automotive industry took an economic downturn and the Saturn brand was discontinued. Consequently, the Taylor family decided to sell the empty Saturn dealership building.

 

 

In 2017, the building ended up on the market again and Jason decided that it was time to buy it back. Not only was his business growing with new car sales, but the used car side of the business was as well. “There was a huge opportunity to grow with the Certified Pre-Owned side of it,” Jason explains. After purchasing the building back in the fall of 2017, it underwent a series of renovations and upgrades prior to the grand opening in April of this year.

The Taylor AutoMall team goes the extra mile with their four pillars of Certified Pre-Owned sales. All cars undergo a 150+ point inspection, are covered by a manufacturer’s warranty, come with 24-hour roadside assistance, and are covered by a vehicle exchange program. All of this so you have confidence when making your purchase.

In addition to the benefits of buying a Certified Pre-Owned vehicle at Taylor AutoMall you can also get the maximum value for your trade-in with Internet Market Value Pricing. “We don’t just buy a car,” Jennifer Graham, Sales Manager, explains, “We run the vehicle through a software system that helps us understand the market demand and availability as well as the history of the vehicle, and we appraise and price it accordingly.”

Undoubtedly, the amount of care that the Taylor AutoMall team puts into their customer service is prestigious. It’s one of the reasons why they’ve been a long-standing Kingston business for decades. Jason says, “We are very proud to be part of the community for so long and to have not only survived, but thrived, in what is a very competitive industry.”

 

_____

Taylor Automall

2440 Princess Street

613-549-1311

taylorautomall.com

 

Let’s Get Together.

Contact Us!